Step-By-Step Process
Go to CStore Essentials Web Account
You can access CStore Essentials by clicking here
2. Navigate to Store Settings
Click on Store Settings at the bottom of the main menu on the left side of the screen
3. Navigate to Setup Step 5
Scroll down to the bottom of the screen and locate Step 5
Click on the See More options under Step 5: Setup Day Report, Lottery, Fuel, etc.,
4. Begin Setup
Click Start Now to initiate the setup process
5. Proceed to Money Services
Click Next 3 times until you reach the Money Services section
ATM Commission/Transaction Amount
6. Set ATM Commission and Transaction Amounts
Under ATM, enter the required Commission or ATM Transaction fee
Money Order Fee and Cost
7. Set Money Order Fee and Cost
Under Money Order I, enter the Fee collected and Your Cost field
Bill Pay Fee and Cost
8. Set Bill Pay Fee and Cost
Scroll down until you see the Bill Pay section
Under Bill Pay, enter the necessary values for Fee Collected and Your Cost
9. Save Changes
Click Next twice until you reach the Finish Setup screen
Click Finish to save your changes
You will then be redirected back to the Store Settings page
Frequently Asked Questions
What does Money Order Fee collected mean?
What does Money Order Fee collected mean?
It refers to the amount the customer pays for the money order.
The cost represents how much you, as the retailer, pay for the money order.
What happens if I do not update the Bill Pay Fee and Cost, Money Order Fee and Cost, or ATM/Transaction Commission Fee?
What happens if I do not update the Bill Pay Fee and Cost, Money Order Fee and Cost, or ATM/Transaction Commission Fee?
There are no penalties for not updating this information.
You do have the option to use 3rd party services to setup this features
How do I access the Money Services settings?
How do I access the Money Services settings?
After logging into your account, go to Store Settings, then Setup Step 5
Select See More > Start Now and navigate to Money Services and locate the section you need to update
What information do I need to update Bill Pay Fees?
What information do I need to update Bill Pay Fees?
Enter the Fee Collected (the amount charged for Bill Pay services) and Your Cost (the cost to you for providing the service)
Can I make changes to Bill Pay settings later?
Can I make changes to Bill Pay settings later?
Yes! You can revisit this section at any time through Store Settings to adjust the Bill Pay Fee and Cost as needed
Do I need to save each section individually?
Do I need to save each section individually?
No, continue clicking Next until you reach Finish to save all changes at once
Can I update ATM settings if I already completed setup?
Can I update ATM settings if I already completed setup?
Yes, you can access Store Settings at any time to make updates to ATM commission settings
Can I set the Money Order Fee and Cost to any value I choose?
Can I set the Money Order Fee and Cost to any value I choose?
Yes, you can adjust these fields to align with your desired pricing and cost structure for money orders
Confirm the values accurately reflect your service fees to maintain correct financial reporting
How can I verify if my changes to the Money Order Fee and Cost were saved correctly?
How can I verify if my changes to the Money Order Fee and Cost were saved correctly?
After entering the fee and cost information, complete the process by clicking Next until you reach Finish
Once saved, you can review your settings by returning to the Money Services section to confirm the updated values
Do I need to restart my system for the new Money Order Fee and Cost to take effect?
Do I need to restart my system for the new Money Order Fee and Cost to take effect?
No, your updates will take effect immediately and reflect in your Daily Report and Settlement after saving the changes