Overview
UPC barcodes uniquely identify retail products and are among the most widely recognized barcodes in the United States.
C-Store Essentials supports the following barcode formats:
UPC-A
UPC-E
EAN-13
EAN-8
13-Digit
💡 Tip: UPC barcodes are crucial for identifying products in your Price Book and ensuring accurate scanning at the point-of-sale register
Barcode Types
UPC-A
Contains 11 digits + 1 check digit
UPC-E
Contains 7 digits + 1 check digit
EAN-13 and EAN-8
Commonly used internationally
C-Store Essentials allows you to add and send EAN format items to your point-of-sale register
💡 Tip: If you encounter issues scanning EAN items at the point-of-sale register, try entering the barcode directly on the register
4. 13-Digit
As 13-digit UPC barcodes are not universally recognized, there are limitations when sending and reporting these items
💡 Tip: Always include all digits, including leading and trailing numbers, when entering barcodes in C-Store Essentials
Limitations:
Recognition Issues
13-digit UPC barcodes are not universally recognized or supported, leading to potential issues when sending and reporting these items
Supported Formats
Traditionally, UPC-A (12 digits) and UPC-E (8 digits) are the most recognized formats in the U.S. 13-digit barcodes are less commonly supported
C-Store Essentials Compatibility
C-Store Essentials can add and send 13-digit UPC barcode items to the point-of-sale register
However, the system may face challenges with some 13-digit barcodes, leading to inconsistent results in item scanning and reporting.
Impact:
Scanning Issues
Some 13-digit UPC barcodes may not scan properly on the point-of-sale register
Reporting Issues
Items with 13-digit barcodes may not always appear in the Item Sales Report or Inventory Reports
Solutions:
Direct Entry
If a 13-digit UPC barcode item cannot be scanned at the point-of-sale register, try entering the item manually
Testing
Test scanning the 13-digit UPC barcodes to determine if they work with your Point-of-sale register
Customer Support
For further assistance with 13-digit UPC barcode handling and reporting, please reach out to C-Store Essentials Support
Frequently Asked Questions
What is the difference between UPC-A and UPC-E?
What is the difference between UPC-A and UPC-E?
UPC-A is a 12-digit barcode commonly used for larger items, while UPC-E is an 8-digit version designed for smaller items where a standard barcode would not fit.
What should I do if my EAN barcode does not scan at the Point-of-Sale register?
What should I do if my EAN barcode does not scan at the Point-of-Sale register?
If an EAN barcode does not scan, manually enter the barcode on the point-of-sale register and ensure the item details in C-Store Essentials are accurate.
Why is the check digit excluded in C-Store Essentials for UPC-A barcodes?
Why is the check digit excluded in C-Store Essentials for UPC-A barcodes?
The check digit is excluded when storing UPC-A barcodes in C-Store Essentials because it is automatically calculated when sending or processing the barcode.
Are all barcode formats supported by my POS register?
Are all barcode formats supported by my POS register?
While C-Store Essentials supports various barcode formats, some point-of-sale registers may have limitations.
Check your point-of-sale register’s compatibility with EAN and UPC formats if issues arise.
Why do 13-digit UPC barcodes cause issues in C-Store Essentials?
Why do 13-digit UPC barcodes cause issues in C-Store Essentials?
13-digit UPC barcodes are not as widely recognized and supported as the 12-digit UPC-A and 8-digit UPC-E formats, leading to potential scanning and reporting inconsistencies.
What can I do if my 13-digit UPC barcode doesn't scan at the point-of-sale register?
What can I do if my 13-digit UPC barcode doesn't scan at the point-of-sale register?
Try entering the barcode manually at the point-of-sale register or test the barcode scanning process.
If issues persist, reach out to PDI Customer Support