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How to Switch Between Multiple Stores in PDI C-Store Essentials

This article outlines the process to link multiple stores under one account in PDI CStore Essentials

Updated over a month ago

  • Multi-store owners can switch between stores without logging out

  • There are two ways to switch stores: using a keyboard shortcut or the Manage Account icon

Step-By-Step Process

  1. Go to C-Store Essentials Web Account

    • You can access CStore Essentials by clicking here or going to https://secure.cstorepro.com

      • Click the “Forgot Password” button if you need help resetting your password

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  2. Switch Stores Using a Keyboard Shortcut

    • Press Alt + S on your keyboard

    • The Select Store window will appear

    • Click on the store you want to switch to

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  3. Switch Stores Using the Manage Account Icon

    • Click on the human silhouette icon in the top-right corner

    • Next click on Switch Store to open the Select Store screen

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✅ Note: The Alt + S shortcut is the quickest way to switch stores. If the store does not appear in the Select Store window, confirm it is linked to your account.

Frequently Asked Questions

Can I switch stores without logging out?

  • Yes, using the Alt + S shortcut or the Manage Account icon allows seamless switching.

Why don’t I see all my stores in the switch menu?

  • Ensure all stores are linked to your account under Manage My Store.

What if the Alt + S shortcut doesn’t work?

  • Try using the Manage Account method or check your keyboard settings.

Do I need special permissions to switch stores?

  • Yes, users must have the appropriate linked access to switch between stores.

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