Upgrading to this plan requires signing a 24-month contract
You will also need to verify your site if you are with ExxonMobil or Shell
You must have a PDI C-Store Essentials account
You must log out and log back in for the plan change to take effect
Step-by-Step Process
Log In to your C-Store Essential Account
Log in to your PDI CStore Essentials account
If you do not have an account, sign up for a free one first.
2. Manage Your Store Plan
In the top right corner, click on the person icon
Select Manage My Stores
Click on the Change Plan button
3. Select the Tobacco Loyalty Plan
Choose Tobacco Loyalty from the available plan options
Review the summary of charges (fuel brand discounts not yet applied)
Click Subscribe
4. Verify Your Fuel Brand
You will be prompted to select your fuel brand (ExxonMobil, Shell, or Other):
ExxonMobil:
Enter your 7-digit Site ID (usually starts with 9 or 4)
If unknown, call ExxonMobil Loyalty Support at 1-888-724-9544
Shell:
Enter your Shell Site ID, found on the printed receipt given to customers
Other Brands:
No site verification required
Once verified, your discount amount will be shown.
5. Finalize the Plan Change
Click Update Plan to continue
Review and sign the 24-month DocuSign contract
Upon signing, you will see a confirmation screen
Log out and log back in to apply the upgrade
6. Next Steps
A member of the Loyalty Implementation Team will contact you within 24–48 hours
You will receive an automated email with next steps
If not already enrolled in scan data reporting, contact your tobacco rep to obtain scan data credentials
Frequently Asked Questions
Do I need to sign a contract?
Do I need to sign a contract?
Yes. The Tobacco Loyalty Plan requires a 24-month contract, which must be signed via DocuSign during the upgrade process.
What if I don’t know my ExxonMobil Site ID?
What if I don’t know my ExxonMobil Site ID?
You can get your 7-digit Site ID from your branded wholesaler or by calling ExxonMobil Loyalty Support at 1-888-724-9544.
How do I find my Shell Site ID?
How do I find my Shell Site ID?
Look at the receipt your customers receive at checkout. The Site ID will be listed there.
What happens after I upgrade?
What happens after I upgrade?
Someone from the Loyalty Implementation Team will reach out to you within 1–2 business days, and you will receive an automated email with further instructions.
Can I enroll in scan data reporting after upgrading?
Can I enroll in scan data reporting after upgrading?
Yes. If you are not already submitting scan data through PDI CStore Essentials, reach out to your tobacco rep to obtain credentials and complete the scan data setup process.