To begin your Altria loyalty offer setup, you must first complete the offer request form
After submission, the Loyalty Implementation Team will configure the offers for your store
✅ Note: This setup process only applies if your fuel brand is Shell or another brand (e.g., BP, Marathon, Chevron, etc.). If your fuel brand is Exxon, this process does not apply
Step-by-Step Process
Log In to your C-Store Account
Log in to your PDI CStore Essentials account
2. Access the Video Instructions
Follow the step-by-step instructions shown in the video tutorial available in your account dashboard
The video explains how to submit the Altria Offer Setup Form correctly
3. Wait for Loyalty Team Setup
Once the form is submitted, the Loyalty Team will begin setting up your offer based on the information provided
Frequently Asked Questions
Does this apply to all fuel brands?
Does this apply to all fuel brands?
No. This process is only for stores branded as Shell or other brands (like BP, Marathon, Chevron, etc.)
ExxonMobil-branded stores must use a different process.
How long does it take to activate the offer?
How long does it take to activate the offer?
Once submitted, setup typically takes 24–48 hours.
You’ll be contacted by the Loyalty Team with any additional steps if needed.
What if I make a mistake on the form?
What if I make a mistake on the form?
If you believe you submitted incorrect information, contact the Loyalty Implementation Team immediately for assistance.