Product codes help determine which items are eligible for loyalty rewards
Instead of managing thousands of PLUs, rewards programs use fewer, categorized product codes
Why Product Codes Matter
Product codes are used to identify eligible items for loyalty programs
When a customer makes a purchase, the product code is sent to the loyalty program to determine if the item qualifies for a reward
Helps you participate in loyalty programs without needing to upload thousands of PLUs
Makes your store eligible for brand-sponsored promotions and discounts
Reduces setup complexity for rewards eligibility
Where Product Codes Are Set
Product codes can be assigned in two places:
Department Level: Preferred, since it lets you customize codes by category
Default Level: Used only if no department-level code is set
Step-by-Step:
Default Product Code
Log In to your C-Store Essentials Account
Log in to your PDI C-Store Essentials account using the link here
2. Navigate to Settings
On the top right side of the screen, click on the Human Silhouette Icon
Next click on POS Settings
Then click on the General Settings tab
3. Add a Default Product Code
Scroll down to Default Product Code for Price Book Item
Enter the default product code value for general merchandise
For most POS systems, this is typically 400
4. Save and Resend the Pricebook
Click Update Setting and resend the Price Book to apply changes in your point-of-sale
Department-Level Product Code
Go to Department Settings
From the POS Settings screen, click on the Departments tab
2. Edit a Department
Click the pencil icon next to the department you want to edit
3. Add the Product Code
Scroll down to the Primary Reg PCode field and enter the appropriate product code
4. Save Your Changes
Click Update to apply the product code to the department
What Happens Next?
Your POS will use the correct product codes for loyalty program eligibility
Items in departments with product codes will override the default
Loyalty program partners can now recognize eligible items automatically
Frequently Asked Questions
What is a Product Code?
What is a Product Code?
A product code is a category-based identifier used by loyalty programs to determine which items qualify for rewards.
Where do I find my Product Code values?
Where do I find my Product Code values?
You can typically find recommended product codes in your POS system. For general merchandise,
400is commonly used.
What happens if I don’t assign a department-level product code?
What happens if I don’t assign a department-level product code?
The default product code will be used for any items that don’t have a department-level code assigned.
Can I change product codes later?
Can I change product codes later?
Yes. You can update product codes at any time by following the same steps.