This method is useful for returns, discounts, or vendor credits
Ensure that you enter the correct negative quantity to reflect the credit properly
Go to C-Store Essentials Web Account
You can access C-Store Essentials by clicking here or going to https://secure.cstorepro.com
Click the “Forgot Password” button if you need help resetting your password
2. Navigate to the Manage Purchases Page
On the left side of the screen, click Price Book
Next select Purchases
Then select Invoices
3. Locate the Invoice
On the Manage Purchases page, find the invoice you need to adjust
Click the Funnel Icon next to the purchase to open the retailing tool
4. Apply the Credit
Use the Vendor Item Code, UPC, or Custom Code search box to find the item
In the Quantity Box, enter the negative quantity to apply the credit
Click Add to Invoice to finalize the adjustment
Frequently Asked Questions
What happens when I enter a negative quantity?
What happens when I enter a negative quantity?
Entering a negative quantity applies a credit to the invoice, reducing the total cost.
Can I apply credit to multiple items in the same invoice?
Can I apply credit to multiple items in the same invoice?
Yes, you can repeat this process for each item that needs a credit.
Will this update my inventory automatically?
Will this update my inventory automatically?
Yes, applying a credit will adjust your stock levels accordingly.
Can I apply a credit after the invoice has been finalized?
Can I apply a credit after the invoice has been finalized?
If the invoice is already finalized, you may need to create a separate credit invoice.