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How to Confirm New Lottery Games in PDI C-Store Essentials

This article outlines the process to confirm new lottery games using the PDI C-Store Essentials mobile app and web portal

Updated over a month ago

  • You must have Owner or Lottery access to confirm lottery games

  • If access needs to be granted, refer to the Managing Users article

Step-by-Step Process

  1. Go to CStore Essentials Web Account

  • You can access CStore Essentials by clicking here or going to https://secure.cstorepro.com

  • Click the “Forgot Password” button if you need help resetting your password

2. Navigate to the Lottery Confirmation Page

  • Tap the Menu Icon (☰) at the top left.

  • Select Lottery > Scratch Off & Pack Confirmation

3. Confirm Lottery Games Using the Mobile App

  • Select the Delivery Date (the date you received your lottery packs)

  • Use your phone’s camera to scan the barcode on each lottery ticket to confirm it

  • Repeat the process for all received lottery packs

  • Once all games are confirmed, exit the screen

4. Confirm Lottery Games from the Web Portal

  • Log in to your PDI C-Store Essentials web account

  • Click Lottery > Confirm (on the left menu).

  • Select the Delivery Date (the date you received your lottery shipment).

  • Confirm each game by:

    • Scanning the ticket barcode using a USB barcode scanner.

    • Manually entering the Game Number and Pack Number.

  • If a game is not found, click Add a New Lottery Game to add it to your database.

  • Click Finish to complete the confirmation process

Frequently Asked Questions

What if I don’t see the option to confirm lottery games?

  • Ensure you have Owner or Lottery access in your user settings.

  • If needed, refer to the Managing Users video to update your permissions.

Can I confirm lottery games without a barcode scanner?

  • Yes, you can manually enter the Game Number and Pack Number instead of scanning the barcode.

What should I do if my game is not found in the system?

  • Click Add a New Lottery Game on the confirmation screen to enter the missing game into your database.

How do I know if my lottery game was successfully confirmed?

  • Once confirmed, the game will be listed as active in your lottery inventory.

Can I confirm multiple games at once?

  • Yes, you can confirm multiple games by scanning or entering each one and selecting Finish once all games are added.

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