You must have Owner or Lottery access to confirm lottery games
If access needs to be granted, refer to the Managing Users article
Step-by-Step Process
Go to CStore Essentials Web Account
You can access CStore Essentials by clicking here or going to https://secure.cstorepro.com
Click the “Forgot Password” button if you need help resetting your password
2. Navigate to the Lottery Confirmation Page
Tap the Menu Icon (☰) at the top left.
Select Lottery > Scratch Off & Pack Confirmation
3. Confirm Lottery Games Using the Mobile App
Select the Delivery Date (the date you received your lottery packs)
Use your phone’s camera to scan the barcode on each lottery ticket to confirm it
Repeat the process for all received lottery packs
Once all games are confirmed, exit the screen
4. Confirm Lottery Games from the Web Portal
Log in to your PDI C-Store Essentials web account
Click Lottery > Confirm (on the left menu).
Select the Delivery Date (the date you received your lottery shipment).
Confirm each game by:
Scanning the ticket barcode using a USB barcode scanner.
Manually entering the Game Number and Pack Number.
If a game is not found, click Add a New Lottery Game to add it to your database.
Click Finish to complete the confirmation process
Frequently Asked Questions
What if I don’t see the option to confirm lottery games?
What if I don’t see the option to confirm lottery games?
Ensure you have Owner or Lottery access in your user settings.
If needed, refer to the Managing Users video to update your permissions.
Can I confirm lottery games without a barcode scanner?
Can I confirm lottery games without a barcode scanner?
Yes, you can manually enter the Game Number and Pack Number instead of scanning the barcode.
What should I do if my game is not found in the system?
What should I do if my game is not found in the system?
Click Add a New Lottery Game on the confirmation screen to enter the missing game into your database.
How do I know if my lottery game was successfully confirmed?
How do I know if my lottery game was successfully confirmed?
Once confirmed, the game will be listed as active in your lottery inventory.
Can I confirm multiple games at once?
Can I confirm multiple games at once?
Yes, you can confirm multiple games by scanning or entering each one and selecting Finish once all games are added.