Understanding Ascending vs. Descending Order
Ascending Order: Tickets are sold starting from 1 and move upward
Descending Order: Tickets are sold starting from 100 and move downward
✅ Note: PDI C-Store Essentials only supports ascending order
Stores using descending order must flip their tickets before recording readings
How to Flip Ticket Order
Let’s use Game #300 as an example:
If the ticket range is 100 to 1 and your current ticket is 80, follow these steps to flip it to ascending order
Step-by-Step Process
1. Record Current Ticket Info
Before flipping, write down the following for each game:
Current Ticket Number
Amount Sold
Use the formula below to calculate amount sold:
sqlCopyEditStart # - Current Ticket # × Ticket Value = Amount Sold
❇️ Example: If your pack starts at 100, and the current ticket is 80 with a $1 ticket value:
bashCopyEdit100 - 80 × $1 = $20 sold
Repeat this step for all active games
2. Flip the Tickets
Once you’ve recorded the ticket numbers and amounts sold:
Flip the tickets so they now start from ticket number 1
This means all future readings will be in ascending order
💡 Tip!: Be sure to do this after a shift close or after day close to avoid errors
How to Account for Tickets Sold Before the Flip
After flipping to ascending order, C-Store Essentials assumes the entire pack was sold in that direction
However, any tickets sold before the flip will not be reflected automatically
Using Game #300 again:
You sold 20 tickets before flipping the pack
Later, you sell out the entire pack and mark it as Sold Out
The system will record the full pack as sold, including those 20 tickets you already sold before the flip
This causes a $20 overstatement in sales, which can make your paperwork $20 short
How to Fix This
On the day the ticket is sold out:
Subtract the pre-flip amount manually from your scratch-off reading
In our example, subtract $20 from the total lottery sales to balance the report
Frequently Asked Questions
Why do I need to flip ticket order?
Why do I need to flip ticket order?
C-Store Essentials only supports lottery readings in ascending order.
When should I flip the ticket order?
When should I flip the ticket order?
Only after a shift or day close to prevent reporting errors.
How do I track sales that occurred before the flip?
How do I track sales that occurred before the flip?
Record current ticket numbers and manually subtract the sales amount when the pack is sold out.
Will the system automatically detect tickets sold before the flip?
Will the system automatically detect tickets sold before the flip?
No. This must be adjusted manually to ensure accurate reporting.