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How to Cancel Your PDI C-Store Essentials Account

If you need to cancel your PDI C-Store Essentials service, follow the steps below to ensure a smooth cancellation process

Updated over a month ago

We’re sorry to see you go but respect your decision!

Step-by-Step Process

  1. Prepare Your Cancellation Request

  2. Include the Following Information in Your Email:

    • Store Name

    • CSE Account Number (If you don’t know it, provide the username used to log in.)

    • Email Address for Confirmation

    • Phone Number

    • Reason for Cancellation

  3. (Optional) Provide New Owner Information

    • If you are selling your business and the new owner wants to continue using PDI C-Store Essentials, we would appreciate a referral

    • Include the new owner's name, phone number, and email address if applicable

Frequently Asked Questions

How long does it take to process my cancellation request?

  • Cancellations are typically processed within a few business days after submitting your request.

What if I don’t know my CSE Account Number?

  • You can provide the username used to log in, and our team will locate your account.

Will I receive a confirmation email?

  • Yes, you will receive an email confirmation once your cancellation has been processed.

Can I cancel my account over the phone?

What happens if I change my mind after submitting the cancellation request?


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