Important Notes
Trendar can only be configured as a Secondary POS, not as the Primary POS/Workstation
The Primary point-of-sale(e.g., Gilbarco Passport or Verifone Commander) must be fully set up and configured before setting up Trendar as the Secondary point-of-sale
Ensure the BackOffice computer is properly configured before proceeding
Step-by-Step Process
1. Set Up the Primary Workstation
Install and configure the CStore Essentials BackOffice POSLink Application on the Primary POS
Confirm that the Primary POS is fully connected and operational before adding Trendar as the Secondary POS
2. Configure Trendar on the BackOffice Computer
Ensure the Trendar folder is present and mapped in the C: drive
Verify the posbo folder contains the required subfolders:
bo2pos
pos2bo
If the required folders are missing, contact Trendar Support for assistance
3. Install and Verify the Smart Station App
Ensure the Smart Station app for Trendar is installed
Obtain an admin username and password to access the app
Log in and confirm that:
The menu is visible
The menu is functional and pulling correct data
If any issues occur, contact Trendar Support for troubleshooting
4. Match Department and Tax IDs
All Department IDs and Tax IDs in the Comdata POS / Smart Station app must match those in the Primary POS
This ensures:
Accurate item updates in CStore Essentials BackOffice
Correct department assignments for all products
Proper tax calculation
If there are discrepancies, work with Trendar Support to update the Comdata POS settings
5. Ensure Unique Gas Grade IDs
All active Gas Grade IDs in the Comdata POS must be unique
They should NOT match the Active Gas Grade IDs in the Primary POS
Duplicate Gas Grade IDs may cause conflicts when mapping fuel grades in C-Store Essentials
If duplicates exist, update the IDs in Comdata POS / Smart Station app to avoid conflicts
Frequently Asked Questions
Why can't Trendar be used as the Primary POS?
Why can't Trendar be used as the Primary POS?
Trendar can only function as a Secondary POS in CStore Essentials BackOffice.
A Primary POS (e.g., Passport or Commander) must be fully configured first.
What happens if the required Trendar folders are missing?
What happens if the required Trendar folders are missing?
If the posbo folder (including bo2pos and pos2bo) is missing, contact Trendar Support to create and map the required directories.
Why do Department and Tax IDs need to match?
Why do Department and Tax IDs need to match?
Matching these IDs ensures:
Correct item updates in C-Store Essentials
Accurate department assignments
Proper tax application when processing sales.
What issues can duplicate Gas Grade IDs cause?
What issues can duplicate Gas Grade IDs cause?
If Gas Grade IDs in Comdata POS match those in the Primary POS, it may cause:
Conflicts in fuel mapping
Errors in sales reporting
Incorrect fuel grade assignments in CStore Essentials
Who should I contact for support?
Who should I contact for support?
For issues with Trendar setup or folder mapping: Contact Trendar Support.
For CStore Essentials BackOffice configuration issues: Reach out to PDI CStore Essentials Support.