After adding a tax rate in the Passport Register, you will also need to update it in C-Store Essentials to ensure it applies correctly to your Price Book
Step-by-Step Process
1. Go to Manager Workstation
On your main Passport POS terminal, navigate to your Manager Workstation
Next click on Setup
Then click on Store
Lastly, click on Tax Maintenance
2. Select the "Rates" Tab
Click on the Rates tab to view current tax rate settings.
3. Click "Add"
Click on the Add button to create a new tax rate.
4. Enter Tax Rate Details
Fill in the following fields:
Name
Receipt Description
Tax Percentage
5. Save and Activate
Click on Update List to save the tax rate
Then, click Activate to apply the changes
6. Repeat for Additional Tax Rates
Repeat steps 3-5 to add any other tax rates required
Important Notes
Once the new tax rate is added in the Passport Register, reach out to C-Store Essentials Support for assistance in adding the tax rate under your CStore Essentials account.
This will ensure the tax rate is applied to the items in your Price Book.
If you need to update or change an existing tax rate in the Passport Register, no additional steps are required in C-Store Essentials.
It will automatically be updated in the system.
Frequently Asked Questions
What should I do after adding a tax rate in Passport Register?
What should I do after adding a tax rate in Passport Register?
After adding the tax rate in Passport Register, contact CStore Essentials Support to have it added to your CStore Essentials account.
Can I update an existing tax rate in the Passport Register?
Can I update an existing tax rate in the Passport Register?
Yes, simply update the tax rate on the Passport Register, and the change will be reflected in CStore Essentials without any additional action required.
Why do I need to contact C-Store Essentials Support?
Why do I need to contact C-Store Essentials Support?
You need to contact CStore Essentials Support so they can map the new tax rate to your PriceBook items.
How do I assign the new tax rate to my items in C-Store Essentials?
How do I assign the new tax rate to my items in C-Store Essentials?
Once the tax rate is added in the Passport Register, C-Store Essentials Support will assist you in assigning the tax rate to your Price Book items.
Who should I contact if I need help with adding a tax rate?
Who should I contact if I need help with adding a tax rate?
If you need further assistance, contact Gilbarco Help Desk for Passport Register issues and CStore Essentials Support for CStore Essentials inquiries.