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How to Add Department Keys in Gilbarco Passport
How to Add Department Keys in Gilbarco Passport

This article outlines the steps to add Department Keys in Gilbarco Passport for manually ringing up items without scanning them

Updated over a week ago

Step-by-Step Process

  1. Access Department Key Maintenance

    • On your main Passport register, click on Manager Workstation

    • Next click on Setup

    • Then click on Store

    • Lastly, click on Department Maintenance

  2. Add a New Department Key

    • Click on Add Key

  3. Select the Department ID

    • Click the grey box next to the "Code" field to choose the correct Department ID

  4. (Optional) Add an Icon

    • To customize the key, click the grey box next to the "Icon" field and select an icon

  5. Save the Department Key

    • Click Save on the right side of the screen to finalize the changes

    • Repeat the steps above to add additional department keys


Frequently Asked Questions

Why should I add Department Keys in Gilbarco Passport?

  • Department Keys allow cashiers to manually ring up items from a specific department when scanning isn't possible.

Will adding a Department Key update my PDI C-Store Essentials settings?

  • No, Department Keys are managed separately in Gilbarco Passport and do not sync with PDI C-Store Essentials.

Can I assign a custom icon to a Department Key?

  • Yes, you can select a custom icon by clicking the grey box next to the "Icon" field.

What should I do if the Department Key doesn’t appear on my register?

  • Try restarting the register or rechecking the Department ID assigned to the key.

Who should I contact for help with Gilbarco Passport?

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