Step-by-Step Process
Go to C-Store Essentials Web Account
You can access C-Store Essentials by clicking here or going to https://secure.cstorepro.com
Click the “Forgot Password” button if you need help resetting your password
Navigate to Reports
On the left side of the screen, click on Report Center
Next, click on POS Reports
Then click on Item History
Set Parameters for Non-Selling Items
Choose the required Report Date Range
Set Min Sold Count to 0 and Max Sold Count to 0 to filter non-selling items
Click Run Report to generate a list of non-selling items
💡 Note: Contact the PDI Customer Support team if you want assistance deleting non-selling items from your price book database. This process can also help remove duplicate items, invalid UPC barcodes, or outdated UPC items.
Frequently Asked Questions
Why is it important to identify non-selling items?
Why is it important to identify non-selling items?
Identifying non-selling items helps optimize inventory, reduce clutter in your price book, and make room for products that generate revenue.
Can I delete non-selling items directly from the report?
Can I delete non-selling items directly from the report?
No, you cannot delete items directly from the report.
Contact PDI Customer Support for assistance with removing non-selling items.
What should I do if I find duplicate or invalid UPC items?
What should I do if I find duplicate or invalid UPC items?
You can request PDI Customer Support to delete duplicate or invalid UPC items during the cleanup process for your price book.
Can I customize the date range for the Item History Report?
Can I customize the date range for the Item History Report?
Yes, you can set any desired date range to analyze item sales within a specific period.
What does setting both Min and Max Sold Count to 0 do?
What does setting both Min and Max Sold Count to 0 do?
Setting these parameters to 0 ensures the report only displays items that have not been sold within the selected date range.
How often should I review the Item History Report?
How often should I review the Item History Report?
It is recommended to review this report monthly or quarterly to maintain an updated and efficient price book.
Will deleting non-selling items affect my previous sales reports?
Will deleting non-selling items affect my previous sales reports?
No, deleting non-selling items from your price book will not impact historical sales reports as those records are stored separately.
Can this report identify seasonal items that temporarily do not sell?
Can this report identify seasonal items that temporarily do not sell?
Can this report identify seasonal items that temporarily do not sell?
You can analyze if these items are seasonal or permanent non-sellers before making decisions.