Skip to main content

How to complete Inventory Adjustment and Zero Out Inventory

This article outlines the process to manage inventory adjustments and zero out inventory in CStore Essentials, ensuring accurate and up-to-date stock levels

Updated over a month ago

Step-by-Step Process

  1. Go to C-Store Essentials Web Account

    • You can access C-Store Essentials by clicking here or going to https://secure.cstorepro.com

      • Click the “Forgot Password” button if you need help resetting your password

  2. Navigate to Price Book

    • On the left side of the screen, click on PriceBook

    • Next, click on Inventory by Item

    • Then click on Item Inventory Adjustment

      • Alternatively, you can use the C-Store Essentials Mobile App's 'Take Inventory' option, where you can scan products and enter their counts

  3. Adjust Inventory for a Specific Department

    • Enter the UPC and the department (e.g., 'CIGARETTE') for which you wish to adjust the inventory

    • Click Adjust Inventory to complete the search

  4. Zero Out Inventory After Adjustment

    • After making the inventory adjustment, click the Zero Out Inventory option

Frequently Asked Questions

What is the best time to adjust inventory?

  • It is best to make inventory adjustments on the same day, before day closing, to ensure accurate records.

What should I do if the item doesn't appear in the Zero Out list?

  • If an item does not appear in the Zero Out Inventory list, it may have already been adjusted.

  • Ensure that the inventory adjustments were made correctly before using the Zero Out feature.

Can I adjust inventory for multiple departments at once?

  • Yes, you can adjust inventory for multiple departments, but ensure each department is adjusted separately to maintain accurate records.

What happens if I forget to zero out the inventory?

  • If you forget to zero out inventory after an adjustment, it could lead to discrepancies in your stock levels, so always complete this process on the same day.

Why doesn’t an item appear in the Zero Out Inventory list after adjustment?

  • Once an item’s inventory has been adjusted and Zero Out Inventory is selected, that item will no longer appear in the list.

  • This ensures that only unadjusted items remain available for zeroing out.

Which items are displayed in the Zero Out Inventory process?

  • Only items that have not yet been adjusted will appear in the Zero Out Inventory list.

  • This ensures that only items no longer in the store are listed for removal.

When should I perform the Zero Out Inventory action?

  • The Zero Out Inventory process must be completed on the same day as the inventory adjustment.

  • Delaying this action may result in unintended adjustments or counts being zeroed out incorrectly.

Does Zero Out Inventory need to be completed before Register Day Close?

  • Yes, Zero Out Inventory should be completed before Register Day Close but after inventory adjustments to ensure proper synchronization.

Did this answer your question?