Requirements:
This process should only be followed if you have added new Departments/IDs on your POS-Register
⛔Stop! Do not auto-sync if you have completely changed the existing Departments/IDs on the POS-Register, as this could cause issues with your C-Store Essentials Price Book
Step-by-Step Process
Go to C-Store Essentials Web Account
You can access C-Store Essentials by clicking here or going to https://secure.cstorepro.com
Click the “Forgot Password” button if you need help resetting your password
2. Find the POSLink Shortcut
From your Backoffice computer, locate the POSLink shortcut
3. Launch the POSLink Application
Double-click or right-click and select Open to launch the POSLink application
4. Click the Settings Icon on Top-Right
In the top-right corner, click on the Settings icon
A dropdown list will then appear with 3 different options to choose from
From the menu, choose Upload Register Settings
5. Sync and Upload
The system will auto-sync the register's Departments, Tax IDs, Fuel IDs, Tender Types, and other relevant information into your C-Store Essentials account
Frequently Asked Questions
What should I do if I have changed existing Departments/IDs on my POS-Register?
What should I do if I have changed existing Departments/IDs on my POS-Register?
If you have completely changed the existing Departments or IDs, do not auto-sync, as this may cause issues with your C-Store Essentials Price Book.
Contact PDI Customer support for assistance.
How long does the sync process take?
How long does the sync process take?
The sync process usually takes a few minutes depending on the volume of data being transferred.
If the sync takes longer than expected, please check your internet connection or try restarting the POSLink application.
Can I auto-sync multiple registers at once?
Can I auto-sync multiple registers at once?
No, you will need to sync each register individually using this process.
What if I notice discrepancies after syncing?
What if I notice discrepancies after syncing?
If you encounter any discrepancies, such as incorrect departments or items, contact CStore Essentials support for further assistance.
Is it necessary to keep the POSLink application open during the sync?
Is it necessary to keep the POSLink application open during the sync?