Submitting scan data to RJR allows your store to participate in exclusive rebate and promotional programs for qualifying tobacco products
RJR requires specific forms and formats for enrollment
You must request and receive SFTP credentials from MSA (RJR’s data processor)
Your store must be fully set up with a PDI C-Store Essentials account and connected POS system
Scan data for cigarette sales becomes available immediately after enabling the feature
Submissions begin after a full week of sales data has been collected, in accordance with RJR program requirements
Step-by-Step Process
Contact RJR and Request SFTP Credentials
To begin the enrollment process:
Contact your RJR Sales Representative
Inform them you want to enroll in the RJR Tobacco Scan Data Program
Let them know that your scan data provider is PDI C-Store Essentials
Your RJR rep will either:
Direct you to MSA (Management Science Associates) to continue the enrollment, or
Email you the Enrollment & Data Authorization Form
2. Filling out the form:
Enter PDI C-Store Essentials as the Software Provider Name
Select Pipe Delimited without headers as the Preferred File Format
Use a valid email address in the contact section to receive setup updates
Within approximately one week, you should receive an email from MSA with your Secure FTP (SFTP) username and password, which will be needed during configuration.
While filling out the Enrollment & Data Authorization Form, be sure to enter the correct software provider and file format.
Click here to view a sample pre-filled application (if available)
3. Log in to your PDI C-Store Essentials account
Access your C-Store essentials account
4. Configure Scan Data Submission
On the left side of the screen, click on Scan Data Loyalty & Offers
Next click on Dashboard
Click Setup next to the RJ Reynolds Data Program
On the setup screen, fill out the following:
Store Name and Address
Email Address (used for scan data notifications)
Data Provider Account Number (MSA ID from MSA or RJR)
Submission File Name (your store name without spaces or special characters)
Secure FTP Username and Password (from MSA)
For Is VAP in Price:
Select Yes if the discounted price is already reflected on the item (e.g., “$0.50 OFF” labeled items are rung up as the final price)
Select No if the discount is applied separately and shows on the receipt
Click Setup to complete the configuration
💡 Tip!: Your store’s information must be accurate. This is required by the scan data provider and does not affect your C-Store Essentials store profile.
Frequently Asked Questions
Who sends my SFTP credentials—RJR or MSA?
Who sends my SFTP credentials—RJR or MSA?
Your credentials will be sent by MSA, RJR’s data processor, after you complete the enrollment form.
What if I don’t receive my credentials?
What if I don’t receive my credentials?
Reach out to your RJR Sales Rep or contact MSA directly to verify your enrollment is complete.
What does “Is VAP in Price” mean?
What does “Is VAP in Price” mean?
This setting tells the system whether the discounted item price is shown directly on the shelf or calculated at the register.
Can I use spaces or special characters in my submission file name?
Can I use spaces or special characters in my submission file name?
No. Your submission file name must contain no spaces or special characters. Use your store name in a simple, plain format.