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All CollectionsInstallation and SetupConnecting Your Back Office PC to Passport Routers
V2 Cybera with passport
V2 Cybera with passport
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Written by Roman c Arguello
Updated over 3 years ago

STEP 1: Locate the V1 CYBERA ROUTER connected to your PASSPORT POS (Models may vary)

STEP 2: Connect the Ethernet cable Form the Back-Office Computer to PORT 2 On Cybera Router.

Step 3:

  • Step 1: On your Back Office PC, go to Control Panel > Network and Internet > Network and Sharing Center > Click on Change Adapter Settings [?]

  • Step 2: Right click on the Ethernet Adapter network and click on properties [?]

  • Note: In the Adapter Settings screen, there are a list of networks, you should see your Ethernet Adapter plugged in

  • Step 3: On the Properties window, select option Internet Protocol Version 4(TCP/IPv4) and click on properties.

  • Step 4: On the new Properties window select the option labeled as "Use the following IP address", and type the following information

  • STEP 3: View & Configure Network Connections

Step 4: Set Up I.P. Addresses as Follows

  • I.P. address 10.96.10.2

  • Subnet Mask 255.255.255.0

  • Default gateway 10.96.10.1

  • Preferred DNS 8.8.8.8

  • Alternate DNS 8.8.4.4

Step 4

Once connection is established, map the network drive on your computer to start receiving and share files with the Passport POS. Click on Windows Start Button > Computer > right click on Network option on the left side of the new window and select "Map Network Drive"

Step 7: On the "Map Network Drive" window enter the following:

  • Select the Drive as Z (if Z is taken, any other letter will work)

  • Enter the path name under the folder option: \\10.5.48.2\XMLGateway

  • : Enter credentials when prompted:

  • Username: BackOffice (capital B and capital O)

  • Password: BackOffice (capital B and capital O)

Note: Select the box, remember credentials to prevent losing the folder sharing, click OK when done and you should see a list of folders that are being shared with the Passport POS.

Note: If you have a dual-NIC PC, you will need to add the following route via an administrator session of Command Prompt:


​route add /p 10.5.48.0 mask 255.255.255.192 10.96.10.1 metric 1 (For passport)

route add /p 192.168.31.0 mask 255.255.255.0 10.96.10.1 metric 1 (you don’t have to use this)

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