Items sales not coming from my Ruby only POS
Due to the memory limitations of the ruby the PLU totals can only be reported for period 1 (12) or period 2 (22) but not both. If you want the data for period 2 (the day closing), you will need to make the following changes on your ruby register.
Note: Configure your Ruby register to pull PLU sales (item sales) for period 2 instead of 1.
- Log out of sales on the main Ruby terminal
- Scroll over to Reports and log in
- Using the arrow keys locate "PLU total Configuration" and press Enter
- The screen should say 'Save PLU total for period 1' Press 2 and then Enter to change report period to 2.