Step-By-Step Process
Disable User IP or Time Restrictions
Access C-Store Essentials Web Account
Use your account credentials to access the PDI C-Store Essentials platform
Access C-Store Essentials by using the link below or clicking here
Navigate to the Manage My Store Screen
On the top-right, click on the User Settings button (human silhouette icon)
Next, click on the Manage My Store option
Navigate to the Manage My Users screen
On the top-right, click on the Users button
Find the user and click the pencil icon to update the user
Set the appropriate restriction (IP or Time) to No
Click Update once done
Disable USB Key or Google Authenticator
Locate the Advanced settings Icon
From the Manage User Account screen, find the user and click the suitcase icon to update advanced security options
Update the Advanced Setting feature
From the drop-down menu, select None
Click on the Update button to save the settings
Frequently Asked Questions
Why would I disable user restrictions?
Why would I disable user restrictions?
Disabling restrictions may be necessary if users are facing issues accessing the platform or if certain restrictions are no longer required for operational purposes.
What happens if I disable USB key or Google Authenticator?
What happens if I disable USB key or Google Authenticator?
The user will no longer need the USB key or Google Authenticator for authentication.
This reverts their account to basic login security.
Can I re-enable restrictions later?
Can I re-enable restrictions later?
Yes, restrictions and advanced security options can be re-enabled at any time through the same process.
✅ Note: Use caution when disabling security settings to ensure account and data integrity.