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How to Update Store and Contact Information into C-Store Essentials

This article outlines the process to update your store's address, phone number, and email address in your PDI CStore Essentials account

Updated yesterday

Step-by-Step Process

  1. Go to C-Store Essentials Web Account

    • You can access C-Store Essentials by clicking here or going to https://secure.cstorepro.com

      • Click the “Forgot Password” button if you need help resetting your password

  2. Navigate to Manage My Store

    • On the top right side of the screen, click on the Human silhouette icon

  3. Select Manage My Store

    • From the dropdown, click on Manage My Store

  4. Update Store Information

    • Click on Update store info to modify your store's address, phone number, and email address

  5. Save the Changes

    • After entering the required information, click Update to save the changes


Frequently Asked Questions

How do I access the "Manage My Store" section?

  • Click on the human shadow icon in the top-right corner of the screen, then select Manage My Store from the dropdown menu.

Can I update my store's information at any time?

  • Yes, you can update your store's address, phone number, and email address whenever necessary by following the steps outlined above.

What happens if I don't update my store's contact information?

  • It is recommended to keep your store's contact information updated to ensure accurate communication and reporting within C-Store Essentials.

Is there a limit to how many times I can update my store's information?

  • No, you can update your store's contact information as often as needed.

What if I make a mistake while entering the information?

  • You can edit the information at any time by following the same steps and clicking Update again to save the corrected details.

How can I ensure my logo is displayed correctly?

  • Make sure the logo file meets the size and format requirements.

  • Typically, the image should be in .jpg, .png, or .gif format and optimized for display purposes.

Can I update my business address from a mobile device?

  • No, you cannot update your business address directly within the CStore Essentials Mobile App.
    However, you can still make this change using your mobile device by accessing the CStore Essentials website through a browser. Simply log in to your account and follow the same steps as you would on a desktop.

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