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🛠️ How to Install POSLink When Blocked by Smart App Control

When attempting to install POSLink on the Back Office computer, you may encounter an error message stating that Smart App Control has blocked the installation because it cannot confirm who wrote the app.

Updated over a week ago

Error Message:

"Smart App Control blocked an app that may be unsafe"
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✅ Solution

Follow these simple steps to disable Smart App Control and complete your installation:
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Step 1: 🔍 Click on the Search Bar at the bottom of your screen and type "Windows Security"

Step 2: 🛡️Click on "App & browser control"

Step 3: ⚙️ Click on "Smart App Control settings"

Step 4: 🔓 Turn Off Smart App Control

  • Toggle the switch to Off

  • A confirmation dialog will appear asking "Are you sure?"

  • Click "Yes, I'm sure" to confirm

Step 5: 💾 Install POSLink

  • Now attempt to install the POSLink application again

  • The installation should proceed without any errors

💡 Important Note

Smart App Control is a Windows security feature designed to protect your computer. Please note, once turned off, Smart App Control cannot be turned back on without reinstalling Windows or resetting your PC.

📞 Need Help?

If you continue to experience issues after following these steps, please contact our support team for assistance.
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