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How to Retrieve Your Username on CStore Essentials

If you’ve forgotten your username, follow these steps to recover it:

Updated over 2 weeks ago

Step 1: Go to the Login Page


Step 2: Click “Forgot Password?”

  • On the login page, click the “Forgot Password?” option.

  • In the same window, you will see an option to Receive Forgot Username.

  • Click Forgot Username.


Step 3: Enter Your Account Email Address

  • On the next screen, enter the email address associated with your account.

  • then Click Get my Username

  • This is the email you used when registering your account.


Step 4: Check Your Email

  • You will receive an email containing all usernames associated with your registered email address.

  • If you don’t see the email, check your Spam/Junk folder.


Step 5: Log In

  • Return to the login page and sign in using your retrieved username and password.


Tip: If you also forgot your password, you can use the Forgot Password option to reset it.

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