β Stop! Before you begin, ensure you have the (3) items below to connect your Backoffice Computer to the PaySafe Router
PaySafe Router
Backoffice Computer
Ethernet Cable
If your store does not have a spare Ethernet cable, it is recommended to purchase one using the link provided here
Step-by-Step Process
Connect the BackOffice Computer
Begin by connecting one end of the ethernet cat5 cable to Port 1 of the Pay Safe Router
Plug the Ethernet cable into the ethernet port on your BackOffice computer
The necessary drivers should install automatically
If the ethernet port is already occupied, please purchase an ethernet adapter from the recommended link here and connect it to any available USB port on your BackOffice computer
You will then need to connect one end of the ethernet cable to the adapter
2. Disable Wi-Fi
Navigate to your Network Settings on the bottom right corner of your BackOffice Computer
Turn off Wi-Fi as both the internet and the Petroleum Site Manager use the same port for network functionality
π‘ Tip: Disabling Wi-Fi prevents potential network conflicts and ensures the Commander and PaySafe Router communicate effectively
3. IP Configuration for Commander
Open an internet Browser such as Google Chrome, or Firefox
In the search bar type the following address to open Petroleum/C-Store:
4. After completing the previous step, continue by following the instructions in this article
Begin with Section 3: Configuring the Verifone Commander
β Note: Be sure you are connected to the Commander through the Ethernet connection before making any IP configuration changes
How do I connect the Commander POS to the PaySafe Router?
How do I connect the Commander POS to the PaySafe Router?
Connect the Commander POS to LAN 1 of the PaySafe Router using an Ethernet cable
Why should I disable Wi-Fi during this process?
Why should I disable Wi-Fi during this process?
Disabling Wi-Fi ensures that there is no conflict between the internet connection and the Petroleum Site Manager, both of which share the same port on the router
How do I access the IP configuration for the Commander?
How do I access the IP configuration for the Commander?
Open the Commander software with Administrator rights and run ipconfig. You can access the configuration client through this link: