β Stop! Before you begin, ensure you have the (3) items below to connect your Backoffice Computer to the Mako Router
Mako Router
Backoffice Computer
Ethernet Cable
If your store does not have a spare Ethernet cable, it is recommended to purchase one using the link provided here
Step-By-Step Process
Connect the BackOffice Computer
Being with connecting one end of the ethernet cat5 cable to Port 3 of the Mako Router
Plug the other end of the ethernet cable into the ethernet port on your BackOffice computer
The necessary drivers should install automatically
If the ethernet port is already occupied, please purchase an ethernet adapter from the recommended link here and connect it to any available USB port on your BackOffice computer
You will then need to connect one end of the ethernet cable to the adapter
Configure IPv4 Settings
On your Back Office Computer go to Control Panel > Network and Internet > Network and Sharing Center
Click on Change Adapter settings on the right side of the screen
Right click on your Ethernet Adapter and select Properties
In the Properties window, select Internet Protocol Version 4 (TCP/IPv4) and click Properties
Choose Use the following IP address and input the following details
IP Address: 192.168.13.2
Subnet Mask: 255.255.255.224
Default Gateway: 192.168.13.1
Preferred DNS: 192.168.13.1
Alternate DNS: 8.8.4.4
Click Ok once you have updated the IP address and close the window
3. Map the Network Drive
Open File Explorer
Right click This PC and click Map Network Drive
Select a drive letter (e.g., Z), and input the folder path: \\10.5.48.2\XMLGateway
Select Finish
If prompted use the following credentials:
Username: BackOffice (capital B and capital O)
Password: BackOffice (capital B and capital O)
4. After completing the previous step, continue by following the instructions in this article.
Begin with Section 3: Configuring the Gilbarco Passport
Frequently Asked Questions
Which port should I connect the Back Office computer to on the Mako Router?
Which port should I connect the Back Office computer to on the Mako Router?
Connect the BackOffice computer to Port 3.
If Port 3 is unavailable, connect to any open port on the Mako switch.
How do I find the Ethernet Card on my computer?
How do I find the Ethernet Card on my computer?
Right-click on the network icon in your system tray and select Open Network & Internet Settings, then choose Change Adapter Options.
What if I do not know the IP address for my Back Office setup?
What if I do not know the IP address for my Back Office setup?
The default IP setup for the Back Office is provided in Step 3, but if you are unsure, you may need to consult with your technician.
How do I map a network drive to access the XML Gateway folder?
How do I map a network drive to access the XML Gateway folder?
Follow the steps in Step 5, ensuring to input the drive letter and the correct folder path (\\10.5.48.2\XMLGateway).