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How to setup and manage Altria Pricebook Integration
How to setup and manage Altria Pricebook Integration

This article outlines the process set up and use Altria Pricebook Integration in Cstore Essentials to easily manage and update tobacco pricing with Altria’s suggested pricing

Updated over 2 months ago

To avoid taking several hours to update tobacco pricing each month, C-store Essentials has partnered with Altria and integrated their new price promotion API, providing customers with a tool to update tobacco prices with just a click.

This is a 2-part process which includes the following:

Step-By-Step Process

Intergration Setup

  1. Required API Consent Form

    • To start, you’ll need to sign Altria’s AGDC Price Promotion API consent form, available through DocBox at https://www.insightsc3m.com

      • Please contact your Altria representative for additional details

    • You may need to wait 2-3 weeks before beginning the integration

      • Confirm with your Altria Representative for the exact date to start

2. Go to C-Store Essentials Web Account

  • You can access C-Store Essentials by clicking here or going to https://secure.cstorepro.com

  • Click the Forgot Password button if you need help resetting your password

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3. Go to the Integrations Page

  • On the top right side of the screen, click on the User icon

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  • Next click on the Integration option

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4. Connect Altria Pricebook Integration

  • On the Integrations screen, click on the blue Connect button under the Altria Pricebook Integration section

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5. Enter Your Altria RCN Number

  • Input your Altria RCN number in the textbox and click Connect

✅ Note: Make sure the store address and RCN number in C-Store Essentials match the Altria records or there may be errors that impact accurate reporting

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  • Once connected, the Altria Pricebook Integration toggle will activate and show the activation date

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Updating Pricebook Data with Altria Tobacco Pricing

  1. Check for New Pricing Notifications

    • When Altria updates tobacco pricing, a red notification dot will appear on the Notification Bell in your application

    • Open it to see the new Altria Tobacco Pricing notification

    • You can also click on the Pricebook option from the left side of the screen

    • Next click on the Items option

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  • On the Manage Pricebook page, click on Review New Prices in the Altria banner to see the proposed updates

2. Update Prices

  • Review the suggested changes

  • If you agree, click Update Prices to apply Altria's max suggested retail pricing to matched items in your Pricebook

Note: The integration only updates prices for items already in your Pricebook. It won’t add new items. Price updates will not take effect until you complete the final Update Prices step.

💡 Tip: You can discard or snooze any pricing updates if they’re not relevant to your store. C-Store Essentials will only make changes when you approve.


Frequently Asked Questions

Do I have to sign a consent form to use the Altria integration?

  • Yes, you must complete Altria’s AGDC Price Promotion API consent form, for approval from Altria to complete this integration

What happens if my C-Store Essentials address doesn’t match my Altria address?

  • Both addresses must match, including the Altria RCN number otherwise you may experience inaccurate reporting

  • Update your information in C-Store Essentials under Manage My Store if needed.

Will new items be added to my Pricebook automatically?

  • No, the integration only updates pricing for existing items.

  • You will need to update new items to your Pricebook.

Can I turn off price updates once they’re available?

  • Yes, you can snooze or discard specific updates.

  • Price changes require your action, so C-Store Essentials won’t make adjustments without your confirmation.

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