Step-by-Step Process
Restart the Computer
Start by restarting your Back office computer to ensure all services and applications are reinitialized
Open the Services Window
In the windows search bar, type Services in the Windows search bar and press Enter to open the Services window
Locate POSLink and POSLinkMaintenance Services
In the Services window, find the POSLink and POSLinkMaintenance services
These services may have stopped running
Start the Services
Confirm each service is running (POSLink and POSLinkMaintenance)
If needed click Start or the Play icon to re-enable them
Launch POSLink
Once the services are started, try opening and launching the POSLink application
Frequently Asked Questions
Why did POSLink crash?
Why did POSLink crash?
POSLink may crash if the application services are stopped, or there is an issue with the back office computer.
What should I do if restarting the computer doesn’t work?
What should I do if restarting the computer doesn’t work?
If restarting doesn’t resolve the issue, try manually starting the POSLink application services using the steps above.
How do I access the Services window in Windows?
How do I access the Services window in Windows?
You can access the Services window by typing “Services” in the search bar and pressing Enter.
What if POSLink keeps crashing frequently?
What if POSLink keeps crashing frequently?
If POSLink continues to crash, please reach out to CStore Essentials Live Chat Support for further assistance.
Can I fix this issue remotely?
Can I fix this issue remotely?
Yes, you can follow these steps remotely. However, if the issue persists, further troubleshooting may be required.