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How to Resolve POSLink Application Crashes

This article outlines the process to resolve issues where the POSLink application crashes or fails to launch

Updated over a month ago


Step-by-Step Process

  1. Restart the Computer

    • Start by restarting your Back office computer to ensure all services and applications are reinitialized

  2. Open the Services Window

    • In the windows search bar, type Services in the Windows search bar and press Enter to open the Services window

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  3. Locate POSLink and POSLinkMaintenance Services

    • In the Services window, find the POSLink and POSLinkMaintenance services

    • These services may have stopped running

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  4. Start the Services

    • Confirm each service is running (POSLink and POSLinkMaintenance)

    • If needed click Start or the Play icon to re-enable them

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  5. Launch POSLink

    • Once the services are started, try opening and launching the POSLink application

Frequently Asked Questions

Why did POSLink crash?

  • POSLink may crash if the application services are stopped, or there is an issue with the back office computer.

What should I do if restarting the computer doesn’t work?

  • If restarting doesn’t resolve the issue, try manually starting the POSLink application services using the steps above.

How do I access the Services window in Windows?

  • You can access the Services window by typing “Services” in the search bar and pressing Enter.

What if POSLink keeps crashing frequently?

  • If POSLink continues to crash, please reach out to CStore Essentials Live Chat Support for further assistance.

Can I fix this issue remotely?

  • Yes, you can follow these steps remotely. However, if the issue persists, further troubleshooting may be required.

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