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How to Extract Price Book / PLU List from Gilbarco Passport

This guide outlines the steps to extract or download the Price Book (PLU List) from a Gilbarco Passport Register using a USB flash drive.

Updated over a month ago

Step-by-Step Process

  1. Insert a USB Flash Drive

    • Plug a USB flash drive into any USB port on the back of your main Passport station

    • If using a newer touchscreen model, connect the USB directly to the screen’s USB port

  2. Navigate to the Extraction Tool

    • On the Passport station, go to Tools

    • Next click on Manager Workstation

    • Then click on Setup

    • Next click on Store

    • Next click on Extraction Tools

    • Lastly click on Export Data

    3. Select Price Book for Extraction

    • Under Export Data, select Price Book

    • Choose the USB drive location (either E: or F:)

    4. Start the Extraction Process

    • Click Start to begin the extraction process


Frequently Asked Questions

What should I do if I don’t see the Extraction Tool option?

  • If the Extraction Tool is missing from the menu, contact the Gilbarco Help Desk for assistance.

What if my Passport version does not support Price Book extraction?

  • Older versions of Gilbarco Passport may not support Price Book extraction.

  • The Gilbarco Help Desk can confirm if your version includes this feature.

How do I know if the Price Book data was successfully extracted?

  • Check the extracted file (PassportDataMaintenance.xml) on your USB drive. If the file size is less than 100KB, it likely contains no data.

What should I do if my extracted file is empty?

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