PDI CStore Essentials

User account is disabled / invalid response status-3 (Login Error)

User account is disabled / invalid response status-3:

The above error occurs if the User has been disabled by the store administrator. 

Follow below Steps to Set the User to Active,

Login into your CStore Essentials Account, (with Owner/Supervisor/Manager access)

Click on the human-shadow icon on the Top-Right corner

Find the particular User and on the right click on <code>/</code> pencil sign button to Update

Change the Account Status from InActive to Active

1. Login into your CStore Essentials Account, (with Owner/Supervisor/Manager access)
2. Click on the human-shadow icon on the Top-Right corner
3. Select Manage my Store
4. Go to Users
5. Find the particular User and on the right click on <code>/</code> pencil sign button to Update
6. Change the Account Status from InActive to Active
7. Click <code>Update</code>

*that is all, now there should not be error while Login into CSE Account from Website or Mobile App

Error while trying to login into CStore Essentials Account from Website or Mobile App - Let's Fix it

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you