Help and Support

FAQS (Frequently Asked Questions) and Troubleshoot

Rainish Sunesara avatar Gaurav Shah avatar R +1
58 articles in this collection
Written by Rainish Sunesara, Gaurav Shah, Roman c Arguello and 1 other
DAILY REPORT

Set or Update Lottery/Lotto Commission Rate & Lottery Service Fee

Set or Update Lottery/Lotto Commission Rate & Lottery Service Fee for Daily Report and Settlement
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Set or Update Bill Pay Fee and Cost

Set or Update Bill Pay Fee for Daily Report and Settlement
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Set or Update ATM Fee

Set or Update ATM Fee for Daily Report
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Manual Carry Forward Daily Report

Use Manual Carry Forward method, in order to take Daily Report to the Next Date, at the same time keeping it editable
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Set or Update Money Order Fee and Cost

Set or Update Money Order Fee for Daily Report and Settlement
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Auto Carry Forward Daily Report

Automatically Carry Forward Daily Report, inorder to SKIP Past Date and SET it onto Current Date. *Skipped Dates will no longer be editable.
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Fuel discount

Fuel discount handling for day reports (having Passport POS-Register)
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Map Safe Drop

Balance your Day Close Report by validating your “Safe Drops”. Map - Safe Drop, to upload it automatically into Daily Report > Total Deposit
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Gas Tank Mappings into Daily Reports

Anif Momin avatar
Written by Anif Momin
Updated over a week ago

Upload a Document into Daily Report

Upload Files like Register Day Close Report/ScanCopy, Receipts, Invoices into Daily Report
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Add and Map Vendor/Expense Payouts

Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Add and Map Coupon

Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Add and Map General/Customer Account

Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago
PRICE BOOK

How to Delete Items from CStore Essentials Price Book

Deleting Items from CStore Essentials Price Book, One at a time Or In Bulk
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

UnableToSentDueToError

System throws the above Error when it notices Item being Sent to POS-Register, that does not carry any changes
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

There was error while creating promo batch for BatchID:-1 ItemID:-1 Message:

Ignore the above Error, as it appears during page load, while trying to send Promotion. It will not affect any Existing or Sent Promotion.
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Ignored Items

To Fix Ignored Items, make sure Item Name, Department, Tax Type and Price are properly Set
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

UPC Barcodes

Barcode Format UPC-A and UPC-E, EAN-13 and EAN-8
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Manual PLU or Price Look-Up code

For Items that can not be scanned or do not have UPC numbers. Like DELI Items: Sandwich, Cappuccino, Soup and Coffee etc.
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Linked Items - Bottle/CRV Deposit

Linked Items are associated to a parent item. If a parent item is sold, any linked item is automatically sold as well. e.g. Bottle / CRV Fee
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Find Total number of Items in your PDI-CSE Price Book

Steps to find Total number of Items in your Price Book with CStore Essentials Account
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Adding Departments into PDI CStore Essentials

Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Add Tax Rate into CStore Essentials

Steps to Add Tax Rate into your CStore Essentials Account
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago

Uploading excel file to PDI CStore Essentials

R
Written by Roman c Arguello
Updated over a week ago

Bulk update purchase information

Update Vendor, Item Cost, Unit/Case etc.. in Bulk
Gaurav Shah avatar
Written by Gaurav Shah
Updated over a week ago