Skip to main content
Error in AJAX

Error while trying to pull 'Monthly Store Summary' Report. Under Day Closing > Reports > Monthly Totals:

Gaurav Shah avatar
Written by Gaurav Shah
Updated over a year ago

Resolution:

Under your CStore Essentials Web Account,

Go to Day Closing > Settings > Categories/Departments:

Make sure that none of the Category or Department 'Name' contains any invalid 'Special Character' or 'prefix/suffix by blank space'.

Remove the 'Special Character' if you find any, and you should not get the Error any more.

Special Characters to avoid,

  • ( Name ) prefix or suffix with unwanted Blank Space

  • Comma ( , )

  • Apostrophe / Single quote ( ' )

  • Question mark ( ? )

  • At symbol ( @ )

  • Ampersand ( & )

  • Exclamation point ( ! )

  • Number/pound sign ( # )

  • Tilde ( ~ )

  • Asterisk ( * )

  • Underscore ( _ )

  • Semi-colon ( ; )

  • Colon ( : )

  • Plus sign ( + )

    etc...

Did this answer your question?