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How to connect your Back Office Computer to the PaySafe Router with a Commander Point of Sale

This article outlines the setup process for connecting the BackOffice computer to the PaySafe router with a Commander Point of Sale

❗ Stop! Before you begin, ensure you have the (3) items below to connect your Backoffice Computer to the PaySafe Router

  1. PaySafe Router

  2. Backoffice Computer

  3. Ethernet Cable

    • If your store does not have a spare Ethernet cable, it is recommended to purchase one using the link provided here

Step-by-Step Process

  1. Connect the BackOffice Computer

    • Begin by connecting one end of the ethernet cat5 cable to Port 1 of the Pay Safe Router

    • Plug the Ethernet cable into the ethernet port on your BackOffice computer

      • The necessary drivers should install automatically

    • If the ethernet port is already occupied, please purchase an ethernet adapter from the recommended link here and connect it to any available USB port on your BackOffice computer

      • You will then need to connect one end of the ethernet cable to the adapter

2. Disable Wi-Fi

  • Navigate to your Network Settings on the bottom right corner of your BackOffice Computer

  • Turn off Wi-Fi as both the internet and the Petroleum Site Manager use the same port for network functionality

💡 Tip: Disabling Wi-Fi prevents potential network conflicts and ensures the Commander and PaySafe Router communicate effectively

3. IP Configuration for Commander

  • Open an internet Browser such as Google Chrome, or Firefox

4. After completing the previous step, continue by following the instructions in this article

  • Begin with Section 3: Configuring the Verifone Commander

✅ Note: Be sure you are connected to the Commander through the Ethernet connection before making any IP configuration changes

How do I connect the Commander POS to the PaySafe Router?

  • Connect the Commander POS to LAN 1 of the PaySafe Router using an Ethernet cable

Why should I disable Wi-Fi during this process?

  • Disabling Wi-Fi ensures that there is no conflict between the internet connection and the Petroleum Site Manager, both of which share the same port on the router

How do I access the IP configuration for the Commander?

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