✅ Note: If the Fuel Sold Volume and Amount differ by a couple of gallons or amounts, follow these steps to adjust the Back Office Interface settings on your Passport Register
Step-by-Step Process
1. Go to Manager Workstation
On your main Passport POS terminal, navigate to your Manager Workstation
Next click on Setup
Then click on Store
Next click on Back Office
Lastly, click on Back Office Interface
2. Adjust "Document Generation" Settings
Under the Document Generation tab, you will see two columns:
Store Close and Shift Close
3. Modify "Store Close" Settings
In the Store Close column, uncheck the top three options:
Fuel Grade Movement by 'Actual Sell Price'
Fuel Grade Movement by 'Till'
Fuel Grade Movement by 'Dispenser'
Leave the rest as selected
4. Modify "Shift Close" Settings
Ensure that no options are selected in the Shift Close column
5. Save Changes
Click Save to confirm your changes
When prompted, click:
OK on the first message
Yes on the second prompt
Yes on the third prompt
7. Exit Back Office Interface
Once saved, you should be redirected back to the POS screen
If not, manually click on the POS screen to complete the process
Important Notes
These settings help ensure accurate fuel sales data by preventing discrepancies in reported volume and amount
If issues persist after adjusting these settings, contact Gilbarco Passport Support for further assistance
Frequently Asked Questions
Why is my fuel sales data not matching the actual sales?
Why is my fuel sales data not matching the actual sales?
This can occur due to certain system calculations.
Adjusting the Document Generation settings helps ensure accurate reporting.
Will these changes affect my daily store or shift reports?
Will these changes affect my daily store or shift reports?
No, these adjustments only refine how fuel sales data is processed, without affecting other reports.