PDI Essentials

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With the latest update of Gilbarco Passport (Version 24.04.27.01 mp17), the price book export format has changed. ​

Previously, Passport exported price book data in <code>.xml</code> format, which was fully compatible with PDI Essentials for direct price book uploads. ​

After the update, Passport now exports price book data in <code>.json</code> format. At this time, <code>.json</code> files are not yet compatible with our price book upload feature.

If you are on the new Passport version 24.04.27.01 mp17, you will:

No longer receive <code>.xml</code> Price Book export files

Unable to upload Price Book file directly into PDI Essentials.

- No longer receive <code>.xml</code> Price Book export files
- Unable to upload Price Book file directly into PDI Essentials.

Our Engineering Team is actively working on:

Validating the new <code>.json</code> export structure

Updating our system to support <code>.json</code> price book uploads

Releasing compatibility as a priority update

- Validating the new <code>.json</code> export structure
- Updating our system to support <code>.json</code> price book uploads
- Releasing compatibility as a priority update

We appreciate your patience while we complete this enhancement.

✅ Alternative Workaround: Import pricebook from other store account.

Until <code>.json</code> support is released, kindly review the article below to import price book items in bulk from another store. ​ <a href="https://help.cstorepro.com/en/articles/12143304-import-pricebook-from-another-pdi-essentials-account">https://help.cstorepro.com/en/articles/12143304-import-pricebook-from-another-pdi-essentials-account</a>

If you experience issues with the importing pricebook, please contact Support team by creating a chat ticket from your respective account. ​

Gilbarco Passport version 24.04.27.01 exports price book data in .json format instead of .xml, which is currently not compatible with PDI Essentials price book upload. This article explains the issue and provides an alternative workaround.

Price Book Export Format Change in Gilbarco Passport (v24.04.27.01 mp17)

Find answers and get help from Intercom Support and Community Experts

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Price Book Export Format Change in Gilbarco Passport (v24.04.27.01 mp17)

Overview

What This Means

Current Status

✅ Alternative Workaround: Import pricebook from other store account.

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