🧭STEPS:
➕ Add a New Tax Rate
Log in to Verifone – Petroleum/C-Store Control Center.
Go to Store Operations.
Click on Payments.
Select Tax Rates.
Click on an empty field.
Enter the following details:
Tax Name
Tax Rate (e.g., 2.50)
Click Save to apply the new tax rate.
✏️ Edit an Existing Tax Rate
Log in to Verifone – Petroleum/C-Store Control Center.
Go to Store Operations → Payments → Tax Rates.
Select the desired tax from the list.
Update the required information.
Click Save to confirm the changes.
📝 Important Notes
It’s recommended to add tax rates in your POS system first before syncing them with PDI CStore Essentials. This ensures that Tax IDs match and can sync properly.
If you’re updating or changing an existing tax rate in Verifone, no additional tax mappings are required in CStore Essentials — the update will reflect automatically.
If you experience any issues adding tax rates or need help, please contact the Verifone Helpdesk at 1-800-837-4366.
Frequently Asked Questions
What happens after I add the tax rate in Verifone?
What happens after I add the tax rate in Verifone?
After adding the tax rate, contact C-Store Essentials Support to ensure the tax rate is added to your Price Book and assigned to existing items.
Do I need to do anything in C-Store Essentials when changing a tax rate?
Do I need to do anything in C-Store Essentials when changing a tax rate?
No, when you update a tax rate in Verifone, no further steps are needed in C-Store Essentials.
The update will be reflected automatically.
Why do I need to assign tax rates to departments?
Why do I need to assign tax rates to departments?
Assigning tax rates to departments ensures that the correct tax is applied to transactions and sales in the department
Can I apply multiple tax rates to one department?
Can I apply multiple tax rates to one department?
No, only one tax rate can be assigned to a department at a time.
You may need to create separate departments if different tax rates are required.
How do I set up a Tax Rate in C-Store Essentials?
How do I set up a Tax Rate in C-Store Essentials?
Please follow the instructions in the Add Tax Rate into CStore Essentials article.