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How do I contact PDI Essentials Support and what are their operating hours?

If you need assistance with your CStore Essentials BackOffice Operations, our support team is ready to help you through multiple channels. Please review the options below:

Updated over a week ago

Phone Support

  • Primary Phone Number: 1-866-265-2816

  • When prompted, press option 2 to connect with Support


📧 Email Support


💬 Live Chat

Customers can easily create Chat Tickets through their CStore Essentials Web Account:

  1. Log in to your CStore Essentials account.

  2. Navigate to the Chat Box on the screen.

  3. Click “Send us a Message” to start a conversation with a Support Analyst.

Click Here for more details.


⏰ Support Availability

  • Monday to Friday: 9:00 AM – 5:00 PM (CST)

  • Closed on weekends and holidays


Tip: For the fastest resolution, please contact us during operating hours. This ensures your concerns are addressed promptly and efficiently.

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