PDI Essentials

This article outlines the process to create a ticket in LiveChat through your C-Store Essentials account, providing a detailed description of your issue to help connect you with the right…

How to Create a Ticket in LiveChat

This article outlines the steps to manually install the VSA X Agent on a Windows computer

How to Manually Install the VSA X Agent

Some users may see a blank or unresponsive chat window due to stored cache files on Google Chrome browser. Follow the steps below to quickly resolve the issue.

Chat Window Blank in PDI Essentials Web? It's a Browser Issue - Here’s How to Fix It

We are here to help! You can reach our support (CSE Back Office or CSE Sales teams using the following methods:

How to Contact CSE or CStore Essentials Support

This article explains how to securely grant remote access to a support technician using NinjaOne Quick Connect. You can connect with a technician through online chat, a session key, or…

How to Grant Remote Access to Support Agents via NinjaOne Quick Connect

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.