PDI Essentials

This article outlines the process to create a ticket in LiveChat through your C-Store Essentials account, providing a detailed description of your issue to help connect you with the right…

How to Create a Ticket in LiveChat

This article outlines the steps to manually install the VSA X Agent on a Windows computer

How to Manually Install the VSA X Agent

Some users may see a blank or unresponsive chat window due to stored cache files on Google Chrome browser. Follow the steps below to quickly resolve the issue.

Chat Window Blank in PDI Essentials Web? It's a Browser Issue - Here’s How to Fix It

We are here to help! You can reach our support (CSE Back Office or CSE Scan Data) or CSE sales teams using the following methods:

How to Contact CSE or CStore Support

Contacting Support

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.