PDI Essentials

This article outlines the process to create a ticket in LiveChat through your C-Store Essentials account, providing a detailed description of your issue to help connect you with the right…

How to Create a Ticket in LiveChat

This article outlines the steps to manually install the VSA X Agent on a Windows computer

How to Manually Install the VSA X Agent

Some users may see a blank or unresponsive chat window due to stored cache files on Google Chrome browser. Follow the steps below to quickly resolve the issue.

Chat Window Blank in PDI Essentials Web? It's a Browser Issue - Here’s How to Fix It

If you need assistance with your CStore Essentials BackOffice Operations, our support team is ready to help you through multiple channels. Please review the options below:

How do I contact PDI Essentials Support and what are their operating hours?

Contacting Support

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.